Your Home
For most of us, our lives centre around our homes. But having a home means we have to know about all sorts of things, from council tax to getting the rubbish collected, from parking to home repairs. This section covers all those things that relate to our home life.
Please note: This page contains external links which are not part of the Haringey Council website. Please read our legal disclaimer before using these links.
Housing - information and advice
Housing Care (external link) is a site for older people, their families, carers and advisors, and all those who work with and for them. The site is run by the Elderly Accommodation Counsel, and offers advice and information about all forms of accommodation for older people.
Relatives and Residents Association (external link) provides support and advice to people with an older relative or friend living in a care home or long stay hospital.
Counsel and Care’s advice team (external link) works over the telephone and by letter to advise on a wide range of subjects such as welfare benefits, accommodation, residential care, community care and hospital discharge. They will if necessary advocate on an older person’s behalf with a wide range of agencies.
Advice Line: 0845 300 7585
Council housing and housing associations
The Council owns a lot of housing for rent which is managed through an organisation called Homes for Haringey (external link). Housing associations do too and they also work with the development agencies that have taken over some Council estates. The Council nominates people from its own list (the housing register) even to housing it does not own. Sometimes housing associations will consider direct applications for sheltered accommodation. You’ll need to get advice from the Council, associations themselves and other agencies.
To apply for Council or housing association accommodation you need to fill in their application form. Telephone or visit your local area Customer Services Centre for more information.
Housing for older people
Supported housing is for older people or people with disabilities who live independently but occasionally need help. Haringey Council has over 50 supported housing schemes. These provide either sheltered housing with a full-time manager, communal areas and social activities, or community good neighbour schemes designed for slightly younger or more active people who need the support of a community scheme officer.
Sixty Plus aims to provide support to tenants who, although capable of living independently, require support to enable them to maintain their tenancies.
The Adult Placement Scheme finds family accommodation for adults who are unable to live on their own and would like support to live in the community.
2 Ermine Road
London N15 6OB
Tel: 020 8489 1684
Special housing schemes
A number of housing associations in Haringey provide housing for older people, and the Council can nominate people to them. Housing associations are independent of the Council, so they are not bound to accept everyone put forward. Information on housing associations which accept nominations from Haringey is available from your local housing office.
There are also special schemes run by housing associations for particular communities. These are:
Special schemes: | |
|---|---|
| Abyssinia Court Hornsey Housing Trust Weston Park London N8 9PL Tel: 020 8347 2220 For Asian and African/Caribbean communities. | Clive Lloyd House Presentation Housing Association Woodlands Park Road London N15 3SE Tel: 020 8802 3007 For people from the West Indian community, although African people can apply. |
| Liberty Mews/Erin Mews Granville Road Eldon Road London N22 Tel: 020 8442 8075 For people of Irish origin. | Palm Tree Court Hornsey Housing Trust Factory Lane London N17 9FL Tel: 020 8493 8809 For French speaking African communities. |
| Raj Kunj ASRA Housing Association 244–260 High Road London N22 8JX Tel: 020 8365 7672 For Asian people with origins in the Indian sub-continent (India, Pakistan, Bangladesh, Sri Lanka). | Swallow House (An Teach Fainleog) Circle 33 HA 25 Miles Road London N8 7SN Tel: 020 8341 0984 A key scheme for Irish people. |
| The White House London and Quadrant Housing Trust 35–37 Philip Lane London N15 Tel: 020 8885 3675 For Greek Cypriot and Turkish Cypriot communities. |
Adult care homes
For information about registration and inspection of registered care homes, contact: Commission for Social Care Inspection (external link)
Helpline: 0191 233 3556
Search for registered care homes in Haringey (external link) from the Commission for Social Care Inspection website.
|back to topHelp for homeless people
The law says that the Council should give emergency housing to certain groups of people who are homeless. If you are eligible you may receive help with accommodation if you also have a ‘priority need’ for housing. You may be in priority need if you are over 60. For more information see the Prevention and Options section of the Haringey website.
Further help, support and information are available from:
Shelter (external link)
24 hour freephone advice line: 0808 800 4444
Community support available:
| Free lunch: | Free evening meal: | Drop-in, food, laundry and support: |
|---|---|---|
| St Ignatius Church 27 High Road London N15 6ND Tel: 020 8802 5303 | Muswell Hill Baptist Church Top of Dukes Avenue Muswell Hill London N10 2PT Tel: 020 8444 7027 | St Mary’s Community Centre St Mary’s Church Ashley Road London N19 3AD Tel: 020 7272 1783 |
Services for asylum seekers
Information on services available to people seeking asylum and refugees is available from Haringey Council Asylum Seekers’ Service.
|back to topMoving out of Haringey
Council and housing association (also known as RSLs - registered social landlords) tenants normally have the right to a mutual exchange. This means you can swap your home with another tenant provided both landlords agree. For more about this scheme see the Mutual Exchanges section of the website.
|back to topEquipment and adaptations
You may be entitled to help with equipment or adaptations for your home. For more information see the Equipment and Adaptations page.
|back to topEnergy efficiency advice and grants
For information about what help may be available visit the Energy Efficiency and Home Security Grants page.
|back to topRepairs and renovations
Age Concern Haringey Handyperson Project
Tottenham Town Hall
Town Hall Approach Road
London N15 4RY
Tel: 020 8801 2444
Provides low cost practical help with jobs in the home such as carpentry, minor plumbing, small electrical tasks and home security. It is part of Haringey Practical Tasks Scheme.
Metropolitan Care and Repair (Haringey)
Suite B303
The Chocolate Factory
Clarendon Road
London N22 6XJ
Tel: 020 8829 0040
For more major works and home improvement grants for homeowners and private tenants.
Small repair grants
If you own your property and it is in a poor state of repair, or you have major problems such as a leaking roof, you may qualify for a Council grant.
- More on Housing Grants and Repairs.
Age Concern England
Tel: 0800 00 99 66
Produces a fact sheet Releasing money from your home.
Refuse collection and recycling
To find out which day your wheely bin or your green recycling box will be collected, please visit Haringey Accord's Household Bin Collection page (external link).
- More information about bulky item collections.
- More information about recycling.
Furniture
ReStore Community Projects (external link) is a registered charity which recycles and reuses domestic furniture and appliances for the benefit of people in need. You can also donate your unwanted items.
|back to topCouncil tax and benefits
If you have a query about your council tax bill, telephone the number given on the bill, go to your local Customer Services Centre or get help from an advice agency.
- More information about council tax.
- Information on housing and council tax benefits.
Pests
Haringey’s Pest Control Team provides chargeable services to deal with insects and rodents that invade your home or workplace and pose a risk to your health.
|back to topGas, electricity and water
- If you smell gas, call free on 0800 111 999
- Don't create a flame or operate electrical switches.
- Do put out flames, open doors and windows, keep people away from the area and turn the gas off at the control valve.
National Grid UK (external link) is a national gas transportation company. It also runs the freephone national gas emergency service. Transco does not sell gas but makes sure it is piped to you safely and efficiently.
Tel: 0845 90 60 708
Minicom for people with hearing or speech problems: 0845 75 81 401
Priority services during interruptions:
If you are disabled, chronically sick or of pensionable age, and the gas emergency has resulted in your heating or cooking appliances being disconnected, you are entitled to receive alternative heating and cooking equipment for free until your normal appliances are fixed.
Emergency electricity supplier numbers from the Energywatch website (external link).
Energywatch (external link) is the independent gas and electricity watchdog helps people become better informed and more confident on a range of issues that affect consumers of gas and electricity. They do not supply energy but can advise you about choosing a supplier and comparing prices.
Thames Water supplies Haringey’s water. All problems with your water supply should be reported to:
Thames Water Customer Services (external link)
Tel: 0845 92 00 888
Emergencies: 0845 92 00 800
- Information about Polluted water
- Information about blocked drains.
- Information about flooding.
WaterVoice Thames is part of the Office of Water Regulation (OFWAT) (external link). It aims to be an effective and influential voice for water and sewerage customers in England and Wales and promotes their interests in relation to price, service and value for money.
|back to topFire safety
Information and advice on fire safety issues is available from:
Edmonton Fire Station
99 Church Street
London N9 9AA
Tel: 020 8803 7530
Email: haringeygroup@london-fire.gov.uk
The London Fire Brigade website (external link) also contains information about Fire Safety.
|back to topRadio and television
Television licences are free for people over 75. You must still have a licence – you just don’t have to pay for it. If you’re under 75 and live in sheltered or residential accommodation you may qualify for a £5 licence. Registered blind people of any age can claim a 50% discount, or get a sound only television monitor that needs no licence, on loan from British Wireless for the Blind Fund (external link).
The Wireless for the Bedridden Society (external link) is a national charity which provides televisions and/or radios for people who are housebound and in financial need.
|back to top|
Update MePage Last Updated: 8 September 2008
This page belongs to the following categories :
- Housing
- Community and living
