Our services

• Floating support
• Haringey Safe and Sound
• Metropolitan Care and Repair
• Accommodation with support
• What kind of support is not provided?
• Further information

Floating support

This is linked to a person wherever they live and may include people:

• living on their own
• who rent Council property
• who rent Housing Association and privately rented property
• who own their own homes
• who have children and are finding it difficult to cope

Floating support is free and can be accessed by anyone who needs it by calling the following numbers:

HARTS for families
Tel 020 8347 2327

Key Support for 16-59 year old single people or couples without children
Tel 020 7428 8500

Further information on these organisations can be found by using the links to the left of this page. There are specialist floating support services for people from particular Ethnic Communities.

Other specialist floating support services are also available for:

• People with a mental health problem
• People with a substance misuse problem
• Survivors of domestic violence
• People with a learning disability
• People with HIV/AIDS

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Haringey Safe and Sound

The service can provide you with an emergency alarm in your own home. You can use this to call for assistance if you have an accident or you are the victim of a crime.

For more information, contact:

Safe and Sound Community Alarm Service
Tel 020 8489 2365

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Metropolitan Care and Repair

This service helps vulnerable people by doing minor repairs to their homes, gardening, adapting some areas of disabled or older people’s homes, and advice and support to keep you safe from crime. You may to pay for some of the services.

For more information, contact:

Metropolitan Care and Repair
Tel 020 8829 8310

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Accommodation with support

We may also be able to offer services linked to the place where you live, for example:

• Sheltered housing for people who
  • are older
  • have mental health problems
  • have a learning disability
  • have physical disabilities and sensory impairments
• Supported hostels for the homeless, offenders and people recovering from substance misuse
• Refuges for survivors of domestic violence
• Supported training flats for care leavers and other young people at risk

Some of these services provide support 24 hours a day, seven days a week.

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What kind of support is not provided?

• Personal care or help with washing or dressing
• Help with preparing meals, shopping or cooking on a daily basis
• Childcare
• Healthcare
• Specialist counselling

For more information about any of these services, contact:

Housing Related Support Team
Apex House
820 Seven Sisters Road
N15 5PQ
Tel 020 8489 3372
Email supporting.people@haringey.gov.uk

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