Housing Service Standards
Service Standards provide clear information to staff, partner agencies and customers about what to expect from us in the services we offer. These also clarify what we cannot provide.
Please find our service standards, which we are currently reviewing, in the attached files section below.
Attached Files
| Filename | Filetype | Size |
|---|---|---|
hearthstone - service standards.pdf  | 97 KB | |
| helping you to pay your rent - service standards.pdf | 60 KB | |
| hmos - service standards.pdf | 63 KB | |
| housing-advice-and-options.pdf | 241 KB | |
| Maintaining Housing - Service Standards | 63 KB | |
| managing your temporary accommodation - service standards.pdf | 79 KB | |
| PDF documents require Adobe Acrobat reader. Please click here to download. | ||
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