Disabled Person's Freedom Pass
- Application process
- Eligibility
- Proof of address
- Appeals
- Replacing lost, stolen or faulty passes
- Fraud Prevention statement
- Contact us
The disabled persons Freedom Pass provides free travel in Greater London on the Underground, Docklands Light Railway, Croydon Tramlink, National Rail Services and on local bus services anywhere in England.
There is no time restriction on when the Disabled Persons’ Freedom Pass can be used in London. However, outside of London pass holders are restricted to free travel between 9.30am and 11pm, Monday to Friday and all day at weekends and on public holidays.
For more information on Freedom Passes please use the external link to the Freedom Pass webpage.
|Back to topApplication process
- Pick up an application form from any Customer Service Centre
- Contact us at Concessionary Travel for an application pack
- Download and print the application form (see attached files section below)
Please read the Guidance Notes first to help you with the application process (see the attached files section below).
Important changes have been made to how Freedom Passes are issued. Successful applicants will receive a letter of authorisation from Haringey Council that they should take to the Post Office. The Freedom Pass will then be posted to the applicant within 10 working days.
|Back to topEligibility
All permanent Haringey residents aged 5 or over who meet the eligibility criteria contained within the London Transport Act 2000 are eligible.
Eligible without further assessment
Applicants may automatically qualify for a Freedom Pass if they can provide proof that they qualify under any of the following criteria:
1. Any applicant who is registered blind or partially sighted. An applicant needs to provide:
- registration card/letter issued by the sensory impairment team or
- a BD8 or CV1 certificate / registration card.
2. Any applicant in receipt of a war pensioner’s mobility supplement
- up to date evidence required
3. Any applicant in receipt of Disability Living Allowance (DLA) at the higher rate for mobility (help with getting around):
- current letter of entitlement is required or
- a copy of a current Motability finance agreement.
Applicants who meet the automatic eligibility criteria can go in person to one of the following Customer Service Centres.
Eligible subject to further assessment
Applicants who do not meet the automatic eligibility criteria may be considered under discretionary criteria.
- People who are deemed medically unfit to drive a vehicle. The grounds for denying a driving licence include epilepsy (unless it is a type which does not pose a danger) a severe mental disorder, liability to sudden attacks of giddiness or fainting. Inability to read a registration plate in good light at 20.05 metres (with lenses if worn). Any other disability likely to cause the driving of vehicles by them to be a source of danger to the public.
- People without the long-term use of both arms.
- People with severe learning difficulties.
Persons applying under the discretionary criteria stated above will be subject to a medical report completed by their doctor.
- People with a walking impairment where the disability has a substantial and long-term adverse effect on their mobility.
All persons applying because of a walking impairment will be required to attend a mobility assessment with the Integrated Community Therapy team at Haringey Teaching Primary Care Trust (PCT). You will be contacted directly by the PCT if you require an assessment. Please note that persons apply because of a walking impairment (you will complete Part 2 of Section D, entitled ‘Walking Impairments’) you should not ask your Doctor to complete the medical report form. Simply return your completed application form to Haringey Council with your proof of address and a passport size photo.
- People with a hearing or speech impairment. Those profoundly deaf must have a hearing loss of at least 70dbhl and should provide an audiology report to confirm this. If you have a speech impediment please provide medical evidence.
|Back to top
Proof of Address
Applicants who meet either the automatic or discretionary eligibility criteria are also required to provide evidence of Haringey residency such as:
- current Letter of Pension Entitlement
- current Council Tax bill / letter / payment book / benefits.
- current Council / Housing Association rent book.
- Television Licence.
The following items if dated in the last 3 months are also acceptable:
- Residential Utility bill
- Residential Bank / Building Society statement
- Inland Revenue letter
- Benefits Agency letter
- Letter of Pension Entitlement or Occupational Pension letter.
- Residential credit card statement.
Please also provide two passport size photographs (please clearly write your name and date on the back of the photo).
|Back to topAppeals
Applicants who are unsuccessful will be notified in writing advising them that they have the right to appeal within 30 days of the original decision. Any appeal needs to be in writing providing additional medical evidence to support the appeal.
|Back to topReplacing Lost, Stolen or Faulty Passes
If your Freedom Pass has been lost or stolen or is faulty, please contact London Councils on 0845 275 7054. A new pass will be sent to your home address by post within 10 working days.
Please note: If you have previously lost or had your permit stolen you will need a Lost Property Slip or Crime reference number before a permit can be replaced
You will be required to provide one passport size photograph and proof of name and address and acceptable documentation indicated above.
|Back to topFraud Prevention Statement
Haringey Council is under a duty to protect public funds. The information you provide in this form may be used for the prevention and detection of fraud. We may also share this information with other bodies responsible for auditing or administering public funds for fraud prevention and detection purposes.
|Back to topContact us
Address: Concessionary Travel, Haringey Council, PO Box 38996, N22 9AF
Telephone: 020 8489 1865 or 020 8489 1878
Email: concessionary.travel@haringey.gov.uk
Attached Files
Useful External Links
The following links are not part of the Haringey Council website. Please read our legal disclaimer before using these links
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