Class 5 - Our policies and procedures
Current written protocols, policies and procedures for delivering our services and responsibilities.
- Charging regimes and policies:
- Complaints, compliments and suggestions
- Customer services
- Our standards
- Policies and procedures:
- for conducting council business
- for delivering our services - see our Services A-Z and Strategies and Policies
- about the recruitment and employment of staff
- Records management and personal data policies:
