Residents Survey 2005-2006

Highlights from results of the 2005-06 Residents’ Survey

Haringey is better, say residents

More and more residents think Haringey Council is doing a good job. The survey shows 64 per cent of residents saying the council is doing a good job, meaning that satisfaction levels are up 13 per cent over two years.

Scores on involving and listening to residents, doing better than a year ago and making Haringey a better place to live are all up. Two-thirds of residents rate rubbish collection good or excellent, and libraries, parks and playgrounds all get the thumbs-up.

As in previous surveys, crime remains the main area of concern for residents, followed by levels of council tax and litter. But while concern about crime has increased slightly, by five per cent on the 2004 figures, worries about council tax and litter are down, by three and one per cent respectively.  The council and the police have now launched the Haringey Community Safety Strategy for 2006-8, with action targeted at residents' priorities.

For council services, parking attracted the most concern. As this had been highlighted in previous years the survey included a set of detailed questions, which will now be used to help improve the service. The results show that half of Haringey residents do not drive, and just a quarter drive every day. The greatest concern was not being able to find a parking space near home (56 per cent), followed by lack of spaces in the area (31 per cent), too much enforcement (17 per cent) and not enough spaces in local shopping areas (13 per cent).

"This is good news which shows that we are going in the right direction and making a real difference for local people," said Council Leader Charles Adje. "We have already won three out of four stars in the national assessment of council performance, but what really matters is what residents think.

"We will now be looking closely at the results to make sure that we address residents' concerns and achieve excellent services across the board."

For further information email consultationstrategy@haringey.gov.uk

Attached Files

Filename	Filetype	Size
residents survey presentation slides.ppt	PowerPoint	500K

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