Consultation Charter

Many thanks to everyone who took the time to comment on the consultation charter. All consultations conducted by the council are encouraged to follow the guidelines and standards set out. If you have feedback on the charter or any aspects of consultation conducted by Haringey Council please send them to Consultation Team, River Park House, 225 High Road, London N22 8HQ or haveyoursay@haringey.gov.uk.

Consultation Charter

Haringey Council defines consultation as a process of dialogue that leads to a decision. We will undertake consultation so that people who live and work in the borough have a say in the Council decision making process and know that their views have been taken into account.

Haringey Council is committed to making sure all its consultations are effective and efficient. This charter has been drawn up so that you know what you can expect from consultations.

• Consultation is a fundamental part of the planning and provision of services.
• We will value the time and energy that people put into responding to consultations and will make it simple for people to tell us what they think.
• Whenever possible we will co-ordinate our consultation programme with other organisations that consult people living and working in Haringey.
• Understanding what we already know is better than asking again – we will monitor our consultations and avoid duplication and repetition.
• We will communicate clearly about the purpose of the consultation, who is being consulted, the way we are consulting and when decision will be taken on proposals.
• We will actively seek to engage communities affected by the proposal(s) and explain how the proposed changes might affect different people.
• We will provide enough information about consultation to help people make an informed contribution.  We will include information about other issues and facts being considered by decision-makers alongside the consultation results.  
• We will use Plain English and translate documents into other languages, transcribe into other formats (e.g. Braille) and provide interpreters at meetings when they are needed.
• Our methods of consultation will be robust and appropriate.
• We will follow good practice and legal requirements that relate to equality and social inclusion.
• At the end of the consultation we will communicate what will happen next, when the results of the consultation will be published, when and by whom the decision(s) on the proposal(s) will be taken, when the decision(s) will be published.

To find out what consultations are currently being conducted please look at the consultation calendar.

Attached Files

Filename	Filetype	Size
consultation charter.doc	Word	74K
consultation charter.pdf	PDF	42K
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