Translation and Interpreting Services

Equal access to Council information and services

Haringey Council believes that all members of the community have the right to equal access to information and services provided by the Council.

For this reason we provide translation, interpretation and communication services for people who:

do not speak English
are blind or have a visual impairment
are Deaf or have a hearing impairment

We offer the following services:

Interpretation, including sign language
Language translations
Braille, Large Print and audiotape (English and other languages)

Our services are professional, confidential and sensitive to the needs of the individual. Our experienced interpreters and translators reflect the cultural diversity of our residents.

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How can I arrange an interpreter to help me?

If you visit a council office or have an appointment to see a council officer, you can ask for an interpreter. We will arrange for an interpreter to interpret for you, either in person or over the phone. If an interpreter is not available we will arrange another appointment for you with an interpreter. You will not have to pay for the interpreter.

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How can I ask for a translation?

You can ask a council officer who is dealing with your enquiry for a translation of council letters or other council documents. Most council documents have a language panel on the back cover. You can ask for a translation of that particular document by completing your details on the form given and returning to the freepost address shown. You do not have to pay for translations.

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How can I ask for information in Braille, Large Print or audiotape?

You can ask a council officer who is dealing with your enquiry to arrange council letters or other council documents in Braille, Large Print or audiotape. Most council documents have a language panel on the back cover. You can ask for a particular document in one of these formats by completing your details on the form given and returning to the freepost address shown. You do not have to pay for this service.

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Voluntary groups and other public sector services

Our services are also available to some voluntary and other public sector services. Please refer to the external user guide below for more information.

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