Contact Customer Services

How to contact us by telephone

The Call Centre is open from 9am to 5pm Monday to Friday. Closed at weekends

• Contact our Call Centre on 020 8489 1000

If visiting one of our centres is not convenient telephone our Call Centre.
Please note - the Call Centre is very busy on Mondays and on the first open day following bank holidays. If your call is not urgent please try and call later in the week.

How to contact us in person

Visit one of our Customer Service Centres

Please note - both Centres are busy on Mondays. Please try to make your visit on Tuesday to Friday if possible. If you do need to visit one of our Centres, you should aim to arrive before 4pm, as due to the large number of customers, queues may be closed early for Health and Safety reasons. If you arrive after 4pm we cannot guarantee you will be seen.

• South Tottenham Customer Service Centre
  Apex House
  820 Seven Sisters Road
  Tottenham
  N15 5PQ
  Customer Service Centre is open between 8:45am to 5:00pm
• Wood Green Customer Service Centre
  Ground Floor
  48 Station Road
  Wood Green
  N22 7TY
  Customer Service Centre is open between 8:45am to 5:00pm

Hornsey Customer Service Centre and North Tottenham Customer Service Centre closed permanently on 1 June 2011.

How to contact us by email

• Email Customer Services