Contact Customer Services
How to contact us by telephone
The Call Centre is open from 9am to 5pm Monday to Friday. Closed at weekends
- Contact our Call Centre on 020 8489 1000
If visiting one of our centres is not convenient telephone our Call Centre.
Please note - the Call Centre is very busy on Mondays and on the first open day following bank holidays. If your call is not urgent please try and call later in the week.
How to contact us in person
Visit one of our Customer Service Centres
Please note - both Centres are busy on Mondays. Please try to make your visit on Tuesday to Friday if possible. If you do need to visit one of our Centres, you should aim to arrive before 4pm, as due to the large number of customers, queues may be closed early for Health and Safety reasons. If you arrive after 4pm we cannot guarantee you will be seen.
- South Tottenham Customer Service Centre
Apex House
820 Seven Sisters Road
Tottenham
N15 5PQ
Customer Service Centre is open between 8:45am to 5:00pm - Wood Green Customer Service Centre
Ground Floor
48 Station Road
Wood Green
N22 7TY
Customer Service Centre is open between 8:45am to 5:00pm
Hornsey Customer Service Centre and North Tottenham Customer Service Centre closed permanently on 1 June 2011.






