Customer Services - closer to you!

A Customer Services Officer in the Call Centre

Please note - the Call Centre is very busy on Mondays and on the first open day following bank holidays. If your call is not urgent please try and call later in the week.

Whether you are a resident, are running a business or simply a visitor to the Borough dealing with the Council couldn't be easier. Without the need to travel between Council offices you can now deal with several different issues at the same time.

  • Disabled users - our Customer Service Centres are all accessible and provide full facilities for disabled people.
  • Hearing impaired users - British Sign Language interpreters can be provided at our centres. All centres are fitted with induction loops.
  • People with communication difficulties - if you have communication difficulties you can contact the Call Centre using the Typetalk service. From your Textphone call 18001 followed by the phone number you require and you will be connected via a Typetalk operator to a Customer Service Officer. Customer Services is happy to contact customers using the Typetalk service if this is the preferred method of contact.
  • Users whose first language is not English - we are able to easily provide interpreters for most languages, please talk to Customer Services staff if assistance is required .
  • Turkish and Kurdish speakers - our South Tottenham Customer Service Centre and our North Tottenham Customer Service Centre hold regular sessions for Turkish and Kurdish speakers. Our Wood Green Customer Service Centre holds regular sessions for Turkish speakers.

You can also send us an email if you prefer.

Dealing with your Council couldn't be easier!

The following links are not part of the Haringey Council website. Please read our legal disclaimer before using these links

|
Your feedback on this webpage

Was this information useful?



If you want to give comments on the service itself please visit our Contact page.


 

Page Last Updated: 24 December 2009

This page belongs to the following categories :
- Council, government and democracy > Councils > Contacts, consultation & feedback > Contacting council officials
- Council, government and democracy > Councils > Contacts, consultation & feedback
- Council, government and democracy > Councils > Contacts, consultation & feedback > Compliments and complaints (council)

 
|
three children smiling

Did you know?

The Victoria Line opened in stages. The first stage opened in 1968 between Walthamstow and Seven Sisters

 

Do It Online