Housing Advice
Prevention and Options Service
Who we are and what we do
We provide housing advice and assistance on a wide range of housing problems to:
- people looking for somewhere to live in Haringey (including those interested in buying a property)
- private tenants
- landlords
- freeholders
- leaseholders
- housing association tenants
- contact us
How?
These pages are designed to help all Haringey residents who have a housing related enquiry. Here we provide links to all the services that we offer.
We can also provide advice over the telephone, via email and through the council's Customer Services Centres. In some cases we may also invite you to attend an appointment with one of our Prevention and Options Officers.
To speak to a Prevention and Options Officer contact us.
The following information should give you an outline of the main areas of advice that we cover. The booklets which you can download in the attached files section are not complete self-help guides, so if you need further advice please contact us. The service standards for this area are also attached below.
|Back to topLooking for somewhere to live?
Finding a place to live can be very difficult. Our leaflet "Finding Private Rented Accommodation", which you can find in our attached files section, gives information about finding private rented properties. We also have information about paying a deposit and low cost home ownership. We have links with a small number of local housing schemes and we can check what is available if you contact us.
|Back to topPrivate tenants
Are you experiencing any of these problems?
Notice to leave, disrepair, rent increases/disputes, rent arrears, no return of deposit, landlord/tenant disputes, harassment, illegal eviction, anti-social behaviour. If so contact us.
We will discuss your problem with you, advise you of your rights and try to help you solve the problem.
In cases of harassment and illegal eviction we may also refer you to one of our Tenancy Relations Officers. They will investigate and if they believe there is enough evidence, they may consider prosecuting.
|Back to topLandlords
We can provide you with advice and information on your responsibilities, on setting up and ending tenancies, housing benefit issues, problem tenants, grants and local letting schemes.
For more information visit the landlords section of this website.
|Back to topFreeholders
If you are having problems with your mortgage have a look through our leaflet "Mortgage problems" which you can find in the attached files section.
To find out about disrepair and improvement grants for long-term empty properties please contact the Empty Property Officer on Tel 020 8489 4214.
If you are experiencing anti-social behaviour in your neighbourhood please contact the Anti-Social Behaviour Team on 0845 611177.
|Back to topLeaseholders
We can advise you on your rights under your lease including end of lease problems, mortgage problems, threat of repossession and succession rights.
To find out about disrepair and improvement grants contact the Grants Team on Tel 020 8489 4214.
If you are experiencing anti-social behaviour in your neighbourhood please contact the Anti-Social Behaviour Team on 0845 611177.
|Back to topHousing Association Tenants
If you have received a notice to leave your home contact us and we can advise you on your rights.
|Back to topContact us
To make an appointment with our Preventions and Options Service, you can either
- email preventionandoptions@haringey.gov.uk
- call us on 020 8489 4309, or
- visit one of our customer service centres (open from 8.45am until 5pm, Monday to Friday) at:
| Customer Service Centre North Tottenham 639 High Road Tottenham N17 8BD | Customer Service Centre South Tottenham Apex House 820 Seven Sisters Road South Tottenham N15 5PQ |
|---|---|
| Customer Service Centre Hornsey Hornsey Town Hall Annexe The Broadway Crouch End N8 9JJ | Customer Service Centre Wood Green 48 Station Road Wood Green N22 7TY |
| Filename | Filetype | Size |
|---|---|---|
buying your own home leaflet.pdf  | 263K | |
| preventions and options leaflet.pdf | 140K | |
| harassment and illegal eviction leaflet.pdf | 215K | |
| how to get repairs done to your privately rented property leaflet.pdf | 234K | |
| low cost home ownership.pdf | 885K | |
| mortgage problems.pdf | 1238K | |
| finding private rented accommodation leaflet.pdf | 258K | |
| prevention and options - service standards.pdf | 86K | |
| PDF documents require Adobe Acrobat reader. Please click here to download. | ||
Update MePage Last Updated: 2 July 2009
This page belongs to the following categories :
- Housing > Housing advice
