Search form

Register to vote at

You are here

Website Accessibility

Accessibility statement

A website for all people, a website for Haringey

Our site is for all people. It has been designed with our target users in mind and Haringey people have been consulted at every stage of the design process. We have created a website that is designed to be accessible for the widest possible audience – regardless of ability.

|back to top

How do people with disabilities use the internet

People with disabilities, such as a visual impairment, may use assistive technologies to use the internet. Assistive technologies are products used by people with disabilities to help accomplish tasks that they cannot do easily otherwise.

Assistive technology comes in many different forms, some of these include:

  • Speech synthesis (speech output)
  • Alternative keyboards or switches
  • Braille and refreshable Braille
  • Screen magnifiers
  • Sound notification
  • Screen readers
  • Speech recognition
  • Text browsers
  • Voice browsers

The Haringey website has been built so that people using the technologies listed above can access and use the information available.

|back to top

W3C – validation service

This site is built using code compliant with World Wide Web Consortium (W3C) standards for XHTML and Cascading Style Sheets. W3C is the governing authority on web development standards and practices. The site displays correctly with current browsers, and using standard XHTML code means that any future browsers will also display this website correctly.


|back to top

Web Accessibility Initiative – Double A conformance

This website seeks to conforms to the Double-A level of the W3C Web Content Accessibility Guidelines 2.0 as a minimum, whilst aiming for Triple-A conformance. The Accessibility Guidelines explain how to make Web content accessible to people with disabilities. Conformance to these Guidelines helps to make the Web more accessible to users with disabilities and benefits all users.

|back to top

Free text to speech software/screen readers

We do not offer text to speech facilities on this website, however there are a number of free and commercially available text to speech (or screen reading) tools you may wish to use.

|back to top

Accessible Videos

We now display a number of videos on our website. These are hosted on our council YouTube account (external link) and embedded on our pages using the You Tube media player.

Where they are available we have added in captions and a transcript to help deaf and visually impaired site visitors, however not all videos we display have commissioned captioning or transcripts. We are now advising all new and future video development carried out by Haringey Council include appropriate captions, transcripts and/or subtitles as part of the commissioning process.

|back to top


Last updated June 2015.

We are aware that some of our pages, forms and applications do not fully conform to all the WCAG 2.0 guidelines. Known issues (and what we are doing to fix these) include:

  • E-forms - there are a number of issues related to the e-form software we are using including incorrect page titles, tables used for layout, headings not marked up properly, no customisation of session time and no indication of current position within the form. These are limitations of the version of the e-form software we currently use. We have just upgraded our e-form software and will begin the process of replacing our forms over the next 18 months (starting with the kost commonly used forms). Also a number of forms will start to be made available through our new My Account platform at the end of 2015, and we will ensure these meet the full WCAG 2.0 guidelines.
  • Videos without subtitles, captions and audio descriptions - even though we have an accessible media player on the site, some of the videos we have been asked to broadcast were produced without any subtitles, captions or transcripts. We have reissued guidelines for services producing video content to ensure these are included in all relevant future Haringey commissioned videos, and if not that a text equivalent is available for any information contained in the videos.
  • Widgets -  we use a number of third party widgets on our website from providers such as the NHS, TfL and Splashpath. Some of these are not currently fully compliant with WCAG 2.0 guidelines, and we have requested changes are made to the widget code. In the meantime we will offer links to alternative accessible sources of information alongside the widgets for people who are having problems accessing the information.
  • Tables - data tables on our website are not marked up properly using the caption or scope attributes. This was a limitation of the old Content Management System (CMS) software we were using. Now we are using a new CMS which has the facility to mark up tables properly - and will issue guidance to publishers on correctly producing tables in html.
  • Third party websites - we are aware that some websites not directly managed by Haringey Council (such as our e-payments system) do not meet the same standards as our main website. We are working with suppliers to fix known issues and insisting on WCAG compliance in all new contracts.

Whilst every effort is made to ensure the whole site conforms, with so many pages and contributors, this is an ongoing process. If you have any problem accessing any information on the site, please email us at and we will endeavour to provide the information in a suitable format.

|back to top


This site was last redesigned in 2011. That work was done in-house, with accessible xhtml and css coding provided by Nomensa (external link). This design was recreated in the new Drupal CMS in January 2015.

For more information about Haringey website development please contact Paul Barnett, Haringey Council Communications Manager (Online), at

|back to top

Page Last Updated:

30 June 2015

How can we improve this page?

Please let us know if this page helped you find what you were looking for by answering the question below – you can also leave a comment for us. Please keep your comments relevant to this page.
Please note: all comments about web pages are reviewed by us once a week. All service requests need to be sent to Customer Services directly.

Tell us what you think of this page - please remember to leave your contact details if you would like a response:

By submitting this form, you accept the Mollom privacy policy.