Preparing for 30 hours and Tax-Free childcare
In September 2017, the government introduced two new childcare offers to support working parents:
- 30 hours free childcare
- Tax Free Childcare
Below is some information to help childcare providers, including schools, plan for and implement these new offers.
If you would like to offer 30 hour places: please complete and submit an Expression of Interest Form 30 hours (PDF, 274KB) to Haringey's Early Help Commissioning Team. For guidance on offering 30 hour places, please see our resources section below.
Note: some parents have been unable to access Tax-Free Childcare through their childcare account for technical reasons. If this has happened to your parents, they may be able to claim compensation - see details below.
If you are a parent, please view our parents’ information page.
This service allows registered childcare providers in Haringey to complete, manage and submit funding and related information - in a quick and simple way. Access to the Childcare Provider Portal will only be granted at the request of the manager in writing by email to: firstname.lastname@example.org and once training has been completed.
For more information, please view our Childcare Provider Portal page.
Working parents of 3 and 4-year-olds can receive up to 30 hours free childcare, this is an extension of the current universal entitlement of 15 hours a week.
Eligible parents can now apply for 30 hours free entitlement either online at the Childcare Choices website (external link) or those without internet access can call the Childcare Service Customer Interaction Centre on 0300 123 4097.
Parents can set up an account online and apply for both 30 hours free childcare and Tax-Free childcare at the same time.
When can children start?
If the child is eligible for 30 hours free childcare they can start the term after their third birthday - see the table below:
|Turns three between:||Can start from:||Parent to register online (external link) and submit 30 hour eligibility code to provider by:|
|1 April to 31 August||1 September (autumn term)||15 August|
|1 September to 31 December||1 January (spring term)||15 December|
|1 January to 31 March||1 April (summer term)||15 March|
For more information on how to prepare for offering 30 hour free places - please see our resources section below.
Parents can get up to £2,000 per child, per year, towards their childcare costs or up to £4,000 for a child with a disability. Parents can apply for both 30 hours free childcare and Tax-Free childcare at the same time on the government's Childcare Choices website (external link).
In order for providers to receive Tax-Free childcare payments, they need to sign up with their User ID and Unique Tax Reference (UTR). These are the numbers that HM Revenue and Customs (HMRC) gave providers when they first told HMRC that they were working for themselves. You can find your UTR on any HMRC communications, for example, your tax statement or payment reminder, or by logging onto your Personal Tax Account. If you can’t find your UTR number or User ID, HMRC can send these numbers to your address.
For more information, call the childcare service helpline on 0300 123 4097.
Local authority schools and maintained settings, including children's centres who provide childcare such as wrap around childcare, after school clubs and holiday schemes, are unlikely to have their own UTR, therefore can use their local authority's UTR and postcode to sign up - as per local authority guidance letter already provided.
To create an account - please go to the Childcare Support Tax Service website (external link).
For more information regarding Tax-Free childcare, please visit the GOV.UK website (external link).
If parents have been affected by technical issues, they may be able to get the government top-up as a one-off payment. The government may also consider refunding any reasonable costs directly caused by the service not working as it should, mistakes or unreasonable delays.
Parents may be eligible for these payments if they've:
- been unable to complete their application for Tax-Free Childcare
- been unable to access their childcare account
- not received a decision about whether they are eligible, without explanation, for more than 20 days
How parents make a claim for compensation:
To make a claim, Parents must send the governments Childcare Service the following:
- A brief description of the issues they've had
- Copies of receipts for payments to their childcare provider
- Their full name
- Their home address
- Their National Insurance number
- Their bank name, account number and sort code
They will need to send this information to:
- Childcare Service
HM Revenue and Customs
If the parent is eligible for compensation, the Childcare Service will write to them and make a payment directly into their bank account.
HMRC has put together some guidance on how parents should go about claiming compensation. Go to GOV.UK (external link) for details.
30 hours free childcare code
If a parent has already applied for 30 hours free childcare, they can get their code by signing into their childcare account and selecting ’30 hours free childcare’. The code should start with ‘500’.
They can take their code to the childcare provider to secure a 30 hours free childcare place.
If they haven’t been able to complete their application and get their 30 hours free childcare code for technical reasons, they should call HMRC on 0300 123 4097.
The following resources are available to support providers. We have produced a detailed 30 Hours Toolkit document, which will help with the planning and implementation of the 30 hour offer, including an FAQs section for every day queries:
Other information available:
- Parental Agreement Form October 2017 (PDF, 105KB)
- Disability Access Fund (DAF) October 2017 (PDF, 183KB)
- Early Years Pupil Premium October 2017 (PDF, 180KB)
- DfE Early Years Entitlements - Operational Guidance July 2017 (PDF, 4MB)
- Childcare Works - resources, updates and information - Childcare Works (external link)
- Family and Childcare Trust – partnership toolkit (external link)
- Eligibility (PDF, 156KB)
- Wraparound childcare – if you are including wraparound care for older children in your plans please use wraparound and holiday childcare: parents and childcare providers ‘right to request' guidance (external link) available on the GOV.UK website
Bulletins and memos
- Issue 10 - October 2017 (PDF, 49KB)
- Issue 9 - 21 September 2017 (PDF, 228KB)
- Issue 8 - 31 July 2017 (PDF, 51KB)
- Issue 7 - 30 June 2017 (PDF, 54KB)
- 30 hour eligibility code validation process (PDF, 143KB)
- Issue 6 - 29 May 2017 (PDF, 124KB)
- Issue 5 - 28 April 2017 (PDF, 500KB)
- Issue 4 - 29 March 2017 (PDF, 717KB)
- Universal Base Rate Memo - 8 March 2017 (PDF, 26KB)
- Issue 3 - 1 March 2017 (PDF, 146KB)
- Issue 2 - 31 January 2017 (PDF, 275KB)
- Issue 1 - 19 December 2016 (PDF, 503KB)
If you are not offering 30 hours free entitlement or do not have available places please refer parents to other local early years providers please see List of free early education providers in Haringey for 3-4 year olds (PDF, 66KB).
Majority of settings attended one or more of the Providers Workshops and One to One Business Support Sessions that were offered. Please see below slides from some of these sessions.
- School Heads and Business Managers (PDF, 420KB), 1 March 2017
- Provider Consultation Events (PDF, 451KB), 3 - 4 February 2016
- NLC Workshops (PPT, 1.08MB), 29 -30 November 2016
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