Customer Feedback and Service Delivery
It is our mission to provide a responsive service that meets the needs of our customers. We believe that it is important to listen to you and take account of your needs as we develop the services on offer.
We welcome your views on our service, please take a few moments to share your thoughts and comments with us by completing our Customer Satisfaction feedback e-form:
Service Delivery Plan
We have a Service Delivery Plan (PDF, 1MB) that shows how the Haringey Registration and Citizenship Service is organised.
Timeliness of Registrations
Members of the public have a set number of days to register births, deaths and still births. Births and still births should be registered within 42 days and deaths five days. Below are figures showing the percentage of registrations done within these timescales. A number of factors determine how quickly events are registered.
- Timeliness of registrations to November 2016 (PDF, 75 KB)
- Timeliness of registrations to October 2016 (PDF, 71KB)
- Timeliness of registrations to May 2016 (PDF, 67KB)
- Timeliness of registrations to April 2016 (PDF, 64KB)
- Timeliness of registrations to March 2016 (PDF, 135KB)
- Timeliness of registrations to February 2016 (PDF, 134KB)
Part B deaths are deaths where there has been a post mortem but no inquest
Customer Consultation Event
Over the next couple of months we would like to hold a customer consultation event. If you are interested in helping us reshape and develop the service please email firstname.lastname@example.org with your details.
Words from Our Customers
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Please note: all comments about web pages are reviewed by us once a week. All service requests need to be sent to Customer Services directly.
We are open Monday to Friday from 9.30am to 4.30pm. The office is closed from 1pm on the first Thursday of the month, every month for training purposes.